VP of Commercial Operations & CX | 3x Major Product Launches | M&A

Life Science Executive: Commercial Strategy, Global Sales Training, and Customer Experience Transformation

Professional Summary: A distinguished Life Sciences Commercial Executive with over 20 years of leadership across the Pharmaceutical and Medical Device sectors. This candidate specializes in commercial business acumen, global operations, and organizational transformation. They have a proven track record of scaling commercial teams within Fortune 500 environments and mid-cap growth organizations.

Core Competencies and Technical Expertise:

• Therapeutic Areas: Dermatology, HIV/Infectious Disease, Orthopedics, and Multi-specialty Medical Devices.

• Strategic Leadership: M&A Integration, Customer Experience (CX) Design, and Global Sales Training & Education.

• Performance Metrics: Consistently achieving Top 25% National Sales Rankings and driving NRx growth above national averages.

• Alliance Management: Experienced in co-launch strategies with global partners (e.g., Janssen/Allergan-level partnerships).

  
  

Career Milestone Highlights:

1. Global CX Overhaul: Led a multi-national customer experience strategy that boosted on-time delivery and reduced error rates during a period of rapid M&A-driven expansion.

   
   

2. Commercial Training Leadership: Developed "Best-in-Class" training architectures for field leadership and payer teams, closing critical coaching gaps for Regional Sales Directors.

   
   

3. Revenue Recovery: Served as Senior Product Manager for a primary asset in decline; successfully stabilized the brand and delivered 3+ years of growth against generic and branded competition.

   
   

Geographic Mobility: Experience managing expansive US regions (Mid-Atlantic, Appalachian, Rockies) and overseeing global operations in 4+ international locations.

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